Bruma – Terms & Conditions

Effective Date: July 28, 2025

Last Updated: July 28, 2025

1. About Bruma

Bruma (“Bruma,” “we,” “our,” or “us”) designs and sells do-it-yourself (DIY) craft kits, embroidered hats, tote-bag painting sets, custom embroidered items, and related merchandise. We operate in McAllen, Texas, and sell through local farmers’ markets, pop-up events, and our online store at brumargv.com (the “Site”).

2. Scope & Acceptance

By accessing the Site, purchasing from us in person or online, or participating in our promotions, you (“you” or “Customer”) agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use our services.

3. Products & Pricing

All prices are listed in U.S. dollars and include Texas sales tax (8.25%) where applicable.

We reserve the right to modify prices, descriptions, or availability at any time without notice.

4. Payments

We accept major credit/debit cards, digital wallets, and other methods offered via Stripe.

Bruma absorbs all Stripe processing fees; no surcharge is added to your order.

You authorize us (and Stripe) to charge the full order total, including shipping, taxes, and any add-ons, at checkout.

5. Shipping & Delivery (U.S. Only)

Orders ship within 48 hours (business days) of purchase.

Delivery times vary by carrier and destination; estimated windows are displayed at checkout.

Risk of loss transfers to you upon carrier pickup. Please verify your shipping address before completing payment.

6. Returns, Refunds & Exchanges

Item Type Refund Eligibility Exchange / In-Store Credit Notes

Customized items (painted, patched, embroidered, or otherwise altered) Not refundable Case-by-case review for manufacturing defects only Photos may be required

Non-customized items Refundable within 2 calendar days of purchase with receipt After 2 days or without receipt, eligible for in-store credit upon inspection Acceptance is at Bruma’s sole discretion

To initiate a request, email [email protected] with your order number and reason.

7. Promotions, Contests & Giveaways

Entry into any Bruma promotion is voluntary and subject to the specific rules published with that promotion. By providing your name, email, or phone number, you consent to receive marketing and transactional messages via email and SMS. You may opt out at any time (see Section 11).

8. Intellectual Property

All Bruma designs, graphics, logos, and original product concepts are protected under U.S. copyright and trademark laws. No resale, reproduction, or commercial use is permitted without our prior written consent.

9. Disclaimer of Warranties

Products are provided “as-is” and “as available.” Except where prohibited by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose. Your sole remedy for a defective item is the return/exchange process in Section 6.

10. Limitation of Liability

To the fullest extent permitted by Texas law, Bruma shall not be liable for indirect, incidental, punitive, or consequential damages arising out of or related to your purchase or use of our products.

11. Marketing Communications & Opt-Out

Email: Click “Unsubscribe” at the bottom of any Bruma email.

SMS: Reply “UNSUBSCRIBE” to any Bruma text.

We will process opt-out requests promptly, but you may still receive transactional messages (e.g., order confirmations, shipping updates).

12. Governing Law & Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute shall be filed exclusively in the state or federal courts located in Hidalgo County, Texas.

13. Changes to These Terms

We may update these Terms at any time. Changes take effect upon posting the revised version on the Site with a new “Last Updated” date.

14. Contact

Questions? Email [email protected].